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Got Questions?

Help Center

Find answers to common questions about orders, shipping, returns, and more.

Once your parcel leaves our Fort Smith studio, you’ll receive an email with a tracking number. You can also open Account → My Orders, select the order and choose Track Package for live carrier updates.
We accept all major credit cards (Visa, MasterCard, American Express, Discover) as well as secure online payment gateways.
Standard shipping typically takes 3 to 5 business days, while express shipping takes 1 to 2 business days depending on your location.
You can check our detailed size guide available on every product page to find the perfect fit based on your measurements.
Orders can be modified or cancelled within 1 hour of placement before they enter the fulfillment process at our studio.
Standard shipping typically takes 3 to 5 business days, while express shipping takes 1 to 2 business days.
Yes, we offer easy returns within 30 days of purchase for unworn and unwashed items in their original condition.
Click on "Forgot Password" on the login page, enter your registered email address, and follow the instructions sent to your inbox.
We accept all major credit cards, debit cards, and secure online payment gateways.

Still need a hand?

Our stylists reply within one business day — sizing, fit, orders or returns.

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